Palmetto Canning
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Customer portal

Your production, visible from your desk.

Every Palmetto Canning customer can see their own production, live. Completed runs and their quality results, your material on hand, what we received for you and when, and what’s scheduled next. The same records our floor works from, updated within 24 hours.

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Private access. No added portal fee. No software to install.

Built to end the status chase

A clear answer before an email.

Co-packing has enough moving parts. The portal removes the routine uncertainty by turning the plant’s daily records into a customer view you can check whenever you need it.

Production log

Did it run?

See the date, SKU, case count, pH, Brix and best-by for every completed run.

Aug 21 / Wing Sauce / 1,840 cases / pH 3.42

Live inventory

What’s on hand?

Check raw materials and finished goods by item, lot, quantity and facility.

Diced tomato / 4 lots / 118 totes / Palmetto

Quality assurance

Did it pass?

Review in-spec results, CAPAs, rejected material and the files behind each record.

pH 3.42 / spec 3.20 to 3.60 / in spec

Scroll or swipe to explore

Inside your portal

One login. All your questions answered.

Everything you would otherwise email us for. These are the ones people open most: what ran, what's on site, what passed, and who to call.

What ran, and what’s next

Production log

See every completed run

Every production run records the date, product, SKU, container, case count, best-by, pH, and Brix.

Schedule

Know what’s running next

Planned runs show the date, facility, case goal, and case count.

Production requests

Request a run in the portal

Send the product, quantity, and need-by date—then follow the request through the production queue.

Products

See the spec we run

Review materials, quantities, process steps, and critical control limits for each product.

What’s on site, and what left

Receiving

Confirm what arrived

Each receipt shows the date, supplier, item, lot, quantity, and facility—plus your purchase order number and receiving documents.

Raw materials

Know what ingredients remain

View on-hand material by lot and facility, with inventory under quality review shown separately.

Finished goods

See what is ready to ship

Check available cases by product and location before committing inventory to a customer.

Shipments

Request shipments

Request shipments in the portal, then review ship date, destination, and cases included on each order.

What passed, and who to call

Corrective actions

Follow every corrective action

Track the issue, its priority, status, who closed it, and any attached documentation.

Rejected material

Review rejected material

See the reason, inspection notes, and damage photos. Request claim samples on your carrier account.

Contact directory

Reach the right person

Find your account manager, department contacts, plant addresses, and receiving hours.

The overview screen

Two numbers we don’t get to hide.

Your overview opens on run attainment and quality conformance, calculated from the plant’s own records and shown every day, whether production went well or not.

Run attainment
Did we get the runs out of your formula that we said we would?
Quality conformance
What share of the pH and Brix checks came back inside your spec?

From dock to dashboard

One record keeps moving.

Nothing is re-keyed into a customer-facing summary later. Receiving, production, and quality all add to the same record as the job moves through the plant.

  1. 01

    Inbound

    Material received

    Receipt details land on the record as material arrives, including your purchase order number.

    PO 4831 · 8:42 AM
  2. 02

    Production

    Run completed

    Closing the run adds production totals to the same record—no re-entry for your team.

    1,240 cases · 3:18 PM
  3. 03

    Quality

    Results attached

    pH, Brix, and linked quality documentation attach to that run record—not a separate file.

    In spec · 9:06 AM
  4. 04

    Ready

    Live in your portal

    Production totals, inventory, and quality results appear in your portal within 24 hours of the run closing.

    Within 24 hours

Getting access

Your company’s records. Your company’s people.

Access is scoped to your organization’s domain. Other customers cannot reach your runs, volumes or specifications—and your team cannot reach theirs.

  1. 1

    Name your team

    Tell us who needs access and we will send the invitations.

  2. 2

    They activate their account

    Each person gets an emailed invitation to set up their own sign-in. Nothing to install, and no shared password passed around the office.

See it for yourself

Have a look before you commit a single case.

We’ll walk you through a live portal and show you exactly how production, quality and inventory records appear to your team.

Book a walkthrough Explore services